Money-Back Guarantee

Shop with Confidence – Our 7-Day Money-Back Guarantee

At GBIshops, we want every shopping experience to be stress-free. If for any reason you’re not satisfied, we’ve got you covered.

How it works:

• Returns accepted within 7 days of delivery.
• Eligible if: product is defective, damaged, or not as described.
• Change of mind? Refunds may still apply depending on item category.
• Refunds are issued back to your original payment method within 5–10 working days.

Exclusions:
Some products cannot be returned, including:

• Perishable goods (e.g. food, fresh produce)
• Intimate/personal care items
• Custom-made products

Note: If the product delivered is different from what was listed by the vendor, a refund will still be issued.